Privacy Policy
Effective Date: September 4, 2026
Hill Country Home Services respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us for services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address
- Information about the installation, repair, or service you are requesting
- Any other information submitted through our contact forms, quote requests, phone calls, emails, or messages
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.
How We Use Your Information
We may use the information we collect to:
- Respond to service inquiries and quote requests
- Schedule and provide installation or repair services
- Communicate with you about appointments or projects
- Provide customer support
- Improve our website and services
- Measure website and advertising performance
- Prevent fraud, misuse, or security issues
- Comply with legal obligations
Text Messages and Phone Calls
If you provide your phone number, Hill Country Home Services may contact you regarding your inquiry, estimate, appointment, service, or other business-related communication.
We do not sell your phone number or personal information to third parties for their own marketing purposes.
If SMS messaging is used, message and data rates may apply. You may opt out of text messages at any time by replying STOP.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and measure advertising performance.
We may use third-party services such as Google Analytics, Google Ads, or similar platforms. These services may use cookies or other technologies to collect information about your interaction with our website.
You can control or disable cookies through your browser settings.
Google Ads and Analytics
We may use Google Ads and Google Analytics to understand how visitors find and interact with our website and to measure the effectiveness of our advertising.
Google may collect information through cookies or similar technologies in accordance with its own privacy policies.
How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers who assist us with operating our business, such as website hosting, scheduling, communication, analytics, advertising, or other business services.
We may also disclose information when required by law or when necessary to protect our rights, customers, employees, or business.
Data Security
We take reasonable steps to protect the personal information submitted through our website. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. Hill Country Home Services is not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website and services are intended for adults seeking home or commercial services. We do not knowingly collect personal information from children under the age of 13.
Your Privacy Choices
You may contact us to request that we update or delete personal information you have provided, subject to any legal or business recordkeeping requirements.
You may also disable cookies through your browser or opt out of certain advertising personalization through the applicable advertising platform.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Hill Country Home Services
New Braunfels, Texas
Phone: 210-999-9297